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Contract and Client Management

Whether you order an ad hoc letter in Braille twice a year or send thousands of customer communications per month in a variety of formats, you’ll always know who has been sent what, and on what date, through our client reporting system. You’ll also have a dedicated account manager ensuring that all enquiries are dealt with swiftly and effectively.

We can handle your accessible print requirements in a variety of ways.

If you distribute your printed correspondence through a data partner, we can work with them to ensure all print disabled customers are able to indicate their communication preference and ensure that all accessible requirement letters are processed via our studios and delivered directly to the customer without delay.

For one off orders of ad hoc letters, we can either return these to you or send them directly to the customer and inform you when it has been sent.

For a total hassle free solution, we are happy to provide a dedicated system to handle enquiries directly from your print disabled customers, freeing valuable time for your customer service staff. We will always quote before creating accessible versions of new documents and will work with you to ensure that your most popular publications are always available at the drop of a hat.

We’d love to discuss the best way to make your accessible solution as seamless and cost effective as possible. Call us now on 0207 5177 856 or email